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Implementation Consultant

2 months ago

London, Greater London, United Kingdom Capita Full time

About the Role:

We are seeking a highly skilled and experienced Implementation Consultant to join our team at Capita Pensions Solutions. As an Implementation Consultant, you will play a key role in delivering high-profile pension projects and driving the direction of the team.

Key Responsibilities:

  • Gather and interpret client requirements and processes, and translate these into system solutions.
  • Manage system configuration activities and quality.
  • Deliver calculation automation.
  • Lead client implementation projects.
  • Facilitate internal and external system training, and provide appropriate documentation.
  • Troubleshoot and resolve client queries and issues.
  • Mentor and coach Implementation Analysts.
  • Conduct system configuration and testing quality control activities.
  • Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments.
  • Undertake system configuration and checking.
  • Undertake data analysis activities and checking.
  • Undertake project management activities including risk and issue identification and mitigation.

Requirements:

  • Able to lead on projects and experience of managing/mentoring a team.
  • UK Pension background: detailed understanding and ability to explain the difference between DB, DC, CARE and Annuities, how they are administered and a full understanding of system & process implications.
  • Able to explain:
    • Pension member records and their set up.
    • The relationships between members, Trustees, schemes, actuaries, funds and investments.
    • Different types of Pension Schemes.
    • Different types of member status' and applicable calculations for each.
    • Describe the regulatory bodies and their roles in this sector.
    • Demonstrate knowledge of system set up and use of parameters.
  • Able to demonstrate capability and knowledge of pension/employee benefit technology platforms.
  • Strong MS Excel skills, able to draft an automated excel calculator with basic formula; ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling), lookups, control totals, IF and nested IF statements and formatting of cells to specific guidelines.
  • Good MS Access.
  • Ability to understand requirements and able to produce specifications.

About Capita Pensions Solutions:

At Capita Pensions Solutions, we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy to the latest technology and engagement techniques, we help ensure sustainable investments which support your success.

What We Offer:

  • Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...