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Patient Services Coordinator

1 month ago


Eastleigh, Hampshire, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Nuffield Health Wessex Hospital. As a key member of our administrative team, you will provide vital support to our patients and colleagues, ensuring the smooth delivery of our services.

Key Responsibilities
  • Provide administrative support across various areas, including customer-facing environments, ensuring all work meets required standards and timescales.
  • Organize your workload and work within reasonable timescales, handling inquiries and queries efficiently and effectively.
  • Prepare invoices and contact patients for payments prior to procedures, ensuring accurate and efficient data entry and record-keeping.
  • Manage and maintain accurate records and databases, adhering to GDPR policies and CQC requirements.
Requirements
  • Confident and customer-focused communicator with excellent IT and keyboard skills.
  • Experience in an administrative or customer-facing environment, with a strong understanding of data management and record-keeping.
  • Ability to work independently and as part of a team, with a strong focus on delivering excellent customer service.
About Nuffield Health

Nuffield Health is Britain's largest not-for-profit healthcare organisation, dedicated to providing high-quality patient care and services. Our Wessex Hospital is a state-of-the-art facility, offering a range of specialist services and treatments. As a Patient Services Administrator, you will play a vital role in supporting our patients and colleagues, helping us to deliver exceptional care and service.