Sales Support Coordinator
3 weeks ago
Company: ALH Recruitment
Role Overview:
We are seeking a dedicated Sales Support Coordinator to join our dynamic team. This role is pivotal in managing customer interactions and ensuring seamless order processing.
Primary Responsibilities:
- Manage daily customer inquiries and correspondence efficiently.
- Assist in the preparation and submission of customer quotations and tenders.
- Verify orders for accuracy in relation to previous quotes and orders.
- Generate Corrective Action Reports for customer-related issues and internal discrepancies, ensuring thorough follow-up.
- Maintain strong customer relationships and oversee account management.
- Coordinate with production teams regarding capacity and lead times.
- Perform general administrative tasks and reception duties as needed.
Required Qualifications:
- Proficient in Microsoft Office Suite, particularly Word and Excel.
- Demonstrated administrative experience with a keen eye for detail.
- Ability to manage multiple tasks and prioritize effectively.
- Positive customer service orientation with excellent communication skills.
- Experience in preparing precise technical documentation.
- Familiarity with generating quotes.
- Technical understanding and the ability to grasp complex information.
- Strong interpersonal abilities.
Preferred Qualifications:
- Experience with Microsoft Dynamics.
Benefits:
- Participation in company events.
- Company pension scheme.
- Cycle to work initiative.
- Employee discounts.
- Complimentary parking facilities.
- Private health insurance options.
- Referral incentives.
Work Authorization:
- Eligibility to work in the United Kingdom is required.
Work Environment:
- This position requires in-person attendance.
If you possess the skills and experience necessary for this Sales Support Coordinator role, we encourage you to consider this opportunity.
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