Senior Client Success Manager
4 weeks ago
About the Role
We are seeking a highly skilled Senior Client Success Manager to join our team at SAP. As a key member of our Client Success organization, you will be responsible for developing and maintaining strong relationships with our clients, driving revenue growth, and ensuring client retention.
Key Responsibilities
- Develop and execute territory plans to proactively engage clients throughout their lifecycle
- Build and maintain strong relationships with clients through virtual meetings and regular communication
- Drive client retention and revenue growth through strategic planning and execution
- Collaborate with internal teams to identify sales opportunities and develop solutions to meet client needs
- Contribute to process development and organizational growth projects to improve client experience and drive business results
What We Offer
At SAP, we offer a dynamic and collaborative work environment that values diversity, inclusion, and employee development. As a Senior Client Success Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional client experiences.
Requirements
- Senior level experience in customer success, account management, or relationship management
- Proven track record of exceeding targets and driving revenue growth
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
- Strong analytical and problem-solving skills, with the ability to develop and implement effective solutions to meet client needs
About SAP
SAP is a global leader in enterprise software and solutions, with a mission to help organizations run better and improve people's lives. We offer a wide range of products and services that enable businesses to operate more efficiently, make better decisions, and drive innovation.
Why Join SAP?
At SAP, we are committed to creating a diverse and inclusive work environment that values employee development and well-being. We offer a range of benefits and programs to support our employees, including flexible work arrangements, professional development opportunities, and a comprehensive benefits package.
EOE AA M/F/Vet/Disability:
SAP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment, and where all employees feel valued and respected.
Requisition ID:
405110 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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