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Healthcare Administrative Coordinator

2 months ago


Wigston Magna, Leicestershire, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

Position Overview

Are you seeking a rewarding opportunity within the NHS? Have you ever thought about contributing to healthcare in a correctional environment?

An exceptional role has become available for an Administrative Coordinator to join the Offender Health Directorate. This position is situated within a Category C Resettlement Prison.

The facility accommodates a significant number of individuals and emphasizes the rehabilitation and reintegration of offenders into society. It features multiple housing units and a dedicated healthcare area, along with additional versatile spaces for group activities and individual consultations.

Your role will involve collaborating with a team to provide comprehensive secretarial, clerical, and administrative assistance to the Healthcare team.

Do you aspire to make a meaningful impact by delivering tailored healthcare solutions to address and enhance health disparities among individuals with varied and complex health requirements?

We maintain robust partnerships with the prison staff, enabling us to provide safe and effective care.

Key Responsibilities

• Accurately input data into the healthcare management system, ensuring timely and precise reports are generated for clinical leaders.

• Assist the clinical team in organizing and managing appointments and schedules, utilizing the healthcare management system.

• Coordinate and track secondary care outpatient appointments and diagnostic test requests.

• Communicate with external service providers regarding healthcare services within the correctional facility, focusing on waiting lists and management of records.

• Process requests for access to personal data in compliance with Data Protection Regulations.

• Manage documentation through filing, photocopying, scanning, and integrating documents into the healthcare management system.

• Establish and maintain databases for efficient information management.

• Attend meetings, taking minutes and managing agendas and action items.

• Utilize various software applications, including healthcare management systems and office productivity tools.

About Nottinghamshire Healthcare

Nottinghamshire Healthcare employs a diverse workforce dedicated to making a positive difference every day. We provide a range of healthcare services, including mental health, community health, and offender healthcare across multiple regions.

Our organization is committed to flexible working arrangements and prioritizes the health and wellbeing of our staff through various support services.

We value diversity and inclusion, offering numerous employee-led networks to foster a supportive work environment. If you share our values of Trust, Honesty, Respect, Compassion, and Teamwork, we encourage you to consider joining our team.

Job Responsibilities

The Offender Health Directorate is recognized as a leading provider of healthcare services within the prison system. We deliver comprehensive physical, mental health, and substance misuse services across various facilities.

As part of a large team of healthcare professionals, you will have access to peer support and opportunities for professional development.

We are dedicated to collaborating with prison services and other healthcare providers to enhance health outcomes and reduce recidivism.

In this role, you will work closely with a multidisciplinary team, including medical professionals and specialists, to ensure continuity of care for individuals.

Qualifications

Essential

  • GCSE in Maths and English or equivalent qualifications.
  • Typing or word processing certification.
  • NVQ Level II in Business Administration or equivalent.

Experience

Essential

  • Experience in an office environment.

Knowledge

Essential

  • Proficiency in IT systems.
  • Understanding of confidentiality principles.
  • Ability to manage and prioritize workload effectively.

Skills

Essential

  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office applications.
  • Excellent telephone communication skills.
  • Ability to work independently and collaboratively within a team.

Desirable

  • Willingness to participate in customer service training.