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Luxury Barbering Operations Manager

3 months ago

London, Greater London, United Kingdom Alfred Dunhill Full time

Barbering Services

  • Delivering exceptional hair cutting and styling for men, along with providing high-quality wet shaves that align with industry standards.
  • Ensuring clients receive personalized, discreet, and confidential experiences.
  • Complying with health, safety, and hygiene regulations consistently.

Sales Leadership & Operational Excellence

  • Establishing, tracking, and enhancing sales KPIs to achieve business objectives.
  • Advocating for barbering services and surpassing client expectations.
  • Refreshing and enhancing service offerings for clientele.

Client Relationship Management

  • Fostering brand loyalty among clients and driving external engagement to the barbershop.
  • Evaluating and refining services based on customer feedback.
  • Coordinating events aimed at boosting client retention and acquisition.

Team Leadership

  • Overseeing, mentoring, and nurturing barber staff.
  • Inspiring the team through effective leadership.
  • Conducting successful recruitment and selection processes.

We seek individuals who excel in a luxurious, creative setting and exhibit entrepreneurial spirit.

Qualifications and Education

  • Educated to A-Level or equivalent.
  • Preferred qualification in the barbering industry.
  • Extensive experience in a high-end barber or salon environment.

Candidates should possess a comprehensive background in barbering, an understanding of the luxury market, experience in cash management, and the ability to engage with high-profile clients in a sales-oriented atmosphere.