Operations Lead

2 weeks ago


Glasgow, Glasgow City, United Kingdom NEXT Full time

About the Role:

As an Operations Lead, you'll guide and motivate your team to deliver exceptional stock processing and organization within a dynamic retail environment. Your focus will be on achieving operational excellence, maintaining high performance standards, and ensuring customer satisfaction.

Your Responsibilities:

  • Lead and inspire a team of stockroom associates to consistently exceed expectations in processing and organizing inventory.
  • Maintain a hands-on approach by actively participating in operational tasks, supporting sales floors, and collaborating with store management.
  • Cultivate a positive and supportive work environment that fosters teamwork, motivation, and individual growth.
  • Continuously improve stockroom processes, identify areas for optimization, and implement solutions to enhance efficiency and accuracy.
  • Ensure the timely availability of merchandise for customers by maintaining organized and well-stocked inventory levels.

About You:

You are a passionate and results-oriented individual with a strong commitment to customer satisfaction. Your leadership skills, combined with your ability to work effectively in a fast-paced environment, will enable you to thrive in this role.

  • Demonstrate a genuine passion for retail operations and a dedication to delivering exceptional customer experiences.
  • Possess strong communication and interpersonal skills, enabling you to effectively collaborate with team members at all levels.
  • Exhibit excellent problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
  • Thrive in a dynamic and fast-paced environment, adapting quickly to changing priorities and demands.


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