Claims Relationship Specialist
6 hours ago
Join AXA XL, the P&C and specialty risk division of AXA, in our mission to solve complex risks. As a Claims Relationship Specialist, you will play a key role in enhancing our profile through continued thought leadership and strengthening market profile by building and enhancing relationships with brokers and clients.
Key Responsibilities:- Contribute to and coordinate the development of a Client Service Charter, including segmentation of services.
- Align with all internal stakeholders and participate in committee structures.
- Develop claims success stories to be used as part of our marketing strategy.
- Communicate the Client Service Charter, including appetite based on segmentation, internally and externally as appropriate.
- Coordinate and participate in new pitch meetings and/or renewal meetings as required, in conjunction with the relevant claims team(s).
- Determine appropriate agendas for broker and client meetings to ensure service objectives are being met, material claims discussed, reports are being provided where needed, and market perception is understood.
- Collate feedback from broker engagements to ensure actionable intervention where appropriate.
- Provide analysis of broker surveys and drive opportunities that arise.
- Undertake data analysis and collate anecdotal feedback to determine broker performance.
- Understand internal performance against SLAs for discussion with clients and brokers as needed, in conjunction with Claims Management.
- Competitor analysis to be undertaken to advise where AXA XL sits with our offering and where improvements can be made.
- Collate thought leadership within the team for sharing.
- Attend industry conferences, where relevant, to promote the Client Service Charter.
- Technical Expertise: Good insurance background, ideally with knowledge of middle market and risk managed programmes, particularly use of captives. Understanding of global programme structures and financial and operational efficiency.
- Ability to work independently, be self-motivated, and organize own workload.
- Client Relationship management experience within an insurer or broker is desired, but not essential.
- Analytical mindset with the ability to analyze industry trends and market data.
- Influencer and Collaborator: Develop and maintain productive working relationships with other internal leaders, clients, brokers, claim handlers, underwriters, and distribution teams. Provide guidance and seek input from others as needed to achieve the best result possible.
- Communicator: Excellent verbal and written communication, collaboration, presentation, and influencing skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication.
- Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency. Ability to take a pre-emptive problem management, solution generation, and resolution approach.
- Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills and capabilities.
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals, and even some inspirational individuals, we don't just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines, and specialty.
We partner with those who move the world forward, with an innovative and flexible approach to risk solutions.
-
Claims Relationship Specialist
2 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
2 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
5 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
5 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Transactional Claims Specialist
1 week ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full time{"h1":"Transactional Claims Analyst Job Description"} Your new role at Hays Specialist Recruitment Limited involves working as part of a wider team to provide transactional processing services for various divisions of the organisation. Key Responsibilities Accurately calculate and process inwards transactional claims and contracts. Assist with queries...
-
Transactional Claims Specialist
1 week ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full time{"h1":"Transactional Claims Analyst Job Description"} Your new role at Hays Specialist Recruitment Limited involves working as part of a wider team to provide transactional processing services for various divisions of the organisation. Key Responsibilities Accurately calculate and process inwards transactional claims and contracts. Assist with queries...
-
Transactional Claims Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a skilled Transactional Claims Analyst to join their team. As a key member of the Transactional Claims Team, you will be responsible for accurately calculating and processing transactional items.Key ResponsibilitiesProcess inwards transactional claims and contracts with precision and attention to...
-
Transactional Claims Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a skilled Transactional Claims Analyst to join their team. As a key member of the Transactional Claims Team, you will be responsible for accurately calculating and processing transactional items.Key ResponsibilitiesProcess inwards transactional claims and contracts with precision and attention to...
-
Senior Claims Specialist
23 hours ago
Ipswich, Suffolk, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeSenior Claims SpecialistWe are seeking an experienced Senior Claims Specialist to join our client's Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.In this role, you will be at the...
-
Senior Claims Specialist
4 hours ago
Ipswich, Suffolk, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeSenior Claims SpecialistWe are seeking an experienced Senior Claims Specialist to join our client's Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.In this role, you will be at the...
-
Senior Claims Specialist
8 hours ago
Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full timeSenior Claims SpecialistWe are seeking an exceptional and experienced Senior Claims Specialist to join our client's Large Loss Team. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.In this role, you will be at the forefront of...
-
Senior Claims Specialist
24 hours ago
Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full timeSenior Claims SpecialistWe are seeking an exceptional and experienced Senior Claims Specialist to join our client's Large Loss Team. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.In this role, you will be at the forefront of...
-
Senior Claims Specialist
3 days ago
Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full timeSenior Claims Specialist - Major Loss Property Claims HandlerWe are seeking an exceptional and experienced Senior Claims Specialist to join our client's Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost...
-
Senior Claims Specialist
4 days ago
Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full timeSenior Claims Specialist - Major Loss Property Claims HandlerWe are seeking an exceptional and experienced Senior Claims Specialist to join our client's Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost...
-
Claims Resolution Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistAXA XL is seeking a skilled Claims Resolution Specialist to join our team. As a key member of our Claims team, you will play a critical role in managing and resolving claims for our Motor Fleet customers.Key Responsibilities:Manage a portfolio of claims up to a pre-determined authority level, ensuring prompt, fair, and expert...
-
Claims Resolution Specialist
1 week ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistAXA XL is seeking a skilled Claims Resolution Specialist to join our team. As a key member of our Claims team, you will play a critical role in managing and resolving claims for our Motor Fleet customers.Key Responsibilities:Manage a portfolio of claims up to a pre-determined authority level, ensuring prompt, fair, and expert...
-
Claims Resolution Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistAXA XL is seeking a skilled Claims Resolution Specialist to join our team. As a key member of our Claims team, you will play a critical role in managing and resolving claims for our Motor Fleet customers.Key Responsibilities:Manage a portfolio of claims up to a pre-determined authority level, ensuring prompt, fair, and expert...
-
Claims Resolution Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistAXA XL is seeking a skilled Claims Resolution Specialist to join our team. As a key member of our Claims team, you will play a critical role in managing and resolving claims for our Motor Fleet customers.Key Responsibilities:Manage a portfolio of claims up to a pre-determined authority level, ensuring prompt, fair, and expert...
-
Reinsurance Claims Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom The Recruiter Specialists Group Ltd Full timeWe are seeking a highly skilled Reinsurance Claims Specialist to join our team at The Recruiter Specialists Group Ltd. As a key member of our team, you will play a pivotal role in facilitating the preparation of Reinsurance Recoveries, particularly for Excess of Loss covers.Your Key Responsibilities:Review claims data to ensure accurate and timely...
-
Reinsurance Claims Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom The Recruiter Specialists Group Ltd Full timeWe are seeking a highly skilled Reinsurance Claims Specialist to join our team at The Recruiter Specialists Group Ltd. As a key member of our team, you will play a pivotal role in facilitating the preparation of Reinsurance Recoveries, particularly for Excess of Loss covers.Your Key Responsibilities:Review claims data to ensure accurate and timely...
