Service Advisor

1 week ago


Ruislip, Greater London, United Kingdom Platinum Recruitment Consultancy Full time
Service Advisor Role in Ruislip

We are seeking a skilled Service Advisor to join our team in Ruislip. As a Service Advisor, you will play a vital role in ensuring customer satisfaction and loyalty.

Key Responsibilities:
  • Customer Service: Greet customers warmly and professionally, actively listen to their concerns, and provide clear explanations.
  • Service Management: Manage the entire service process, from scheduling appointments to handling customer inquiries and ensuring timely service delivery.
  • Communication: Keep customers updated on service progress, resolve complaints and issues in a timely manner, and follow up with customers after service.
  • Team Collaboration: Collaborate with technicians to ensure efficient service delivery and assist in training and mentoring new Service Advisors.
Requirements:
  • Experience: Previous experience in the automotive industry, preferably as a Service Advisor.
  • Skills: Strong customer service skills, excellent communication and interpersonal skills, and ability to work under pressure.
  • Qualifications: Valid full UK driving licence and proficiency in using dealership management systems.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this Service Advisor role in Ruislip.


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