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Customer Service Representative
2 months ago
We are seeking a skilled Customer Service Advisor / Contact Centre Agent to join our team at AWD online. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
About the RoleThis is a fantastic opportunity for someone who is passionate about delivering outstanding customer experiences and has excellent communication skills. You will be working in a dynamic and supportive environment, where you will have the opportunity to develop your skills and progress your career.
Key Responsibilities- Provide exceptional customer service and support to clients via telephone and other communication channels
- Build rapport with customers and resolve issues in a timely and professional manner
- Work collaboratively with the team to achieve sales and customer service targets
- Participate in ongoing training and development to improve skills and knowledge
We offer a competitive salary, plus bonus and generous benefits package, including:
- Salary: £25,000 - £28,940 per annum
- Bonus: Performance-related bonus scheme
- Benefits: Generous benefits package, including childcare vouchers, dental and health cash plan, company pension plan, life assurance, and colleague assistance program
We offer a flexible working pattern, with a mix of office and home working. Our office is located in Salford Quays, Manchester, with easy access to public transport links.
Why Join Us?At AWD online, we value our employees and offer a supportive and inclusive work environment. We believe in investing in our people and providing opportunities for career development and growth.
