IT Support Specialist
3 weeks ago
City, University of London is seeking a dedicated and skilled IT Support Specialist to join our dynamic Information Technology team.
As an integral part of our support function, you will provide essential technical assistance to both staff and students across all university locations.
Your Responsibilities:
- Deliver exceptional level 1 and 2 software and hardware support.
- Offer expert technical guidance, advice, and informal training to users on a range of hardware and software applications.
Who We're Looking For:
We are seeking an individual with:
- A strong educational background, equivalent to A-levels or higher, coupled with practical experience in a similar IT support role.
- Exceptional communication and interpersonal skills, enabling you to effectively interact with diverse users.
- A proven ability to analyze problems systematically and develop effective solutions.
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