Senior Restaurant Manager

4 weeks ago


Dundee, Dundee City, United Kingdom Pedros Chicken Full time
Senior Shop Manager

At Pedros Chicken, we are seeking a highly skilled and experienced Senior Shop Manager to lead our restaurant team. As a key member of our management team, you will be responsible for overseeing the overall operation of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  1. Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
  2. Quality Control: Ensure that our food quality and service standards are maintained, and that our customers receive an exceptional dining experience.
  3. Staff Management: Lead and motivate your team to achieve sales and profitability targets, while maintaining a positive and productive work environment.
  4. Customer Service: Handle customer complaints and feedback, and work to resolve issues promptly and professionally.
  5. Marketing and Sales: Develop and implement marketing strategies to drive sales and increase customer engagement.
  6. Health and Safety: Ensure that our restaurant meets all health and safety regulations, and that our staff are trained to maintain a safe working environment.

Requirements:

  1. Minimum 3 years of experience in a restaurant or fast-food service environment.
  2. GAAP experience and knowledge is an advantage.
  3. Strong management and organizational skills.
  4. Excellent customer service and communication skills.
  5. Ability to problem-solve and work under pressure.


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