Senior Restaurant Manager

22 hours ago


Dundee, Dundee City, United Kingdom Pedros Chicken Full time
Senior Shop Manager Job Description

At Pedros Chicken, we are seeking a highly skilled and experienced Senior Shop Manager to lead our restaurant team. As a key member of our management team, you will be responsible for overseeing the overall operation of our restaurant, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities:
  1. Restaurant Operations: Oversee the daily operations of the restaurant, ensuring seamless execution of our standard operating procedures.
  2. Customer Service: Foster a culture of exceptional customer service, ensuring that every customer leaves satisfied and eager to return.
  3. Staff Management: Lead and motivate a high-performing team, providing coaching and development opportunities to ensure staff are equipped to deliver outstanding results.
  4. Inventory Management: Oversee stock control, purchasing, and ordering to ensure efficient inventory management and minimize waste.
  5. Marketing and Sales: Develop and implement marketing strategies to drive sales and increase customer engagement.
  6. Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe and healthy work environment for all staff and customers.

Requirements:

  1. Minimum 3 years of experience in restaurant management, with a proven track record of success.
  2. Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  3. Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers.
  4. Ability to work in a fast-paced environment, with a strong focus on customer service and sales growth.
  5. GAAP experience and knowledge is advantageous.


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