Community Living Manager

1 week ago


Buntingford, Hertfordshire, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled and experienced LiveSmart Manager to join our team at Reed. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our residential services in East Hertfordshire and Essex.

Key Responsibilities
  • Health and Safety Management: Ensure the safety and security of our properties, including conducting regular health and safety checks and reporting any concerns to the relevant authorities.
  • Facilities Management: Manage access to our properties for residents, contractors, and visitors, and ensure that all facilities are maintained to a high standard.
  • Customer Service: Provide excellent customer service to our residents, including responding to their queries and concerns, and resolving any issues that may arise.
  • Team Management: Supervise and support a team of staff members, including providing guidance and training to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Reporting and Administration: Maintain accurate records and reports, including health and safety records, maintenance schedules, and resident information.
Requirements
  • Experience: Proven experience in a similar role, with a strong background in health and safety management, facilities management, and customer service.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external contractors.
  • Qualifications: Relevant qualifications in health and safety, facilities management, or a related field.


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