2468 – Application Maintenance Analyst

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom Prosource Full time

We are pleased to announce an opportunity for a dedicated Business Applications Support Specialist to become a vital part of our team at Prosource. In this role, you will be tasked with the support and upkeep of our suite of business applications, ensuring they are in line with strategic objectives and operational requirements. If you possess strong teamwork abilities, excellent communication skills, and relevant experience in Application Support, we encourage you to consider this position.

Key Responsibilities:

  • Deliver application support and maintenance services effectively
  • Install, configure, and resolve issues related to business applications
  • Collaborate with third-party vendors for support tasks
  • Provide support for both onshore and offshore business applications
  • Work alongside other IT departments to ensure successful implementation
  • Maintain comprehensive system documentation and knowledge base entries
  • Manage incidents and requests within established service level agreements
  • Implement solutions tailored to meet specific business requirements
  • Offer occasional out-of-hours support as needed

Qualifications:

  • Proven experience in supporting Business Applications
  • Familiarity with Cloud Application services, database technologies, and ITIL practices
  • Strong skills in documentation and organization
  • Exceptional communication abilities
  • Experience in the energy and utilities sector is preferred

Employee Benefits:

  • Pension Scheme
  • Medical and Dental Insurance
  • Income Protection and Life Assurance
  • Cycle to Work Scheme
  • Prosocial Events
  • Electric Car Salary Sacrifice Scheme

At Prosource, we value hard work and offer a competitive salary along with a comprehensive benefits package. We are committed to fostering training and development opportunities to support our employees' personal and professional growth. If you are motivated to learn and seek a fulfilling role within an innovative company, we invite you to submit your application.

We encourage applications from individuals with disabilities and will accommodate access needs throughout the assessment process. Successful candidates will undergo background and right-to-work checks.



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