Welsh Speaking Customer Care Specialist

3 weeks ago


Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time
Welsh Speaking Customer Care Specialist

Job Overview:

We are looking for a passionate and committed Welsh Speaking Customer Care Specialist to join our Customer Management Team at Pertemps Managed Solutions. Your role will be pivotal in ensuring that our clients receive outstanding service and have a positive experience when interacting with our organization.

Key Responsibilities:
  • Address a variety of customer inquiries that come into the organization, adhering to established customer service protocols and utilizing appropriate systems to manage inquiries effectively.
  • Execute a range of customer-related transactions, such as processing applications and licenses, ensuring precise data entry and management in relevant systems.
  • Serve as a role model for exceptional customer service across all operations, maintaining the highest standards of service delivery. Collaborate with the team to enhance service quality by contributing to the development of new systems and processes, fostering a culture of ongoing improvement.
  • Adapt flexibly as a member of the Customer Management Team, striving to evolve the role and assist our organization in becoming a premier provider of customer service within the public sector.
Essential Skills and Qualifications:
  • Language Proficiency: Fluency in Welsh is mandatory.
  • Outstanding customer service abilities with a commitment to delivering top-notch service to all clients.
  • Strong interpersonal skills that enable effective and professional communication with both internal and external stakeholders.
  • Understanding of the principles related to personal data handling and security policies concerning financial information.
  • Experience in a multi-channel Customer Management Team with familiarity in various Microsoft applications, including Customer Relationship Management (CRM) systems.


  • Cardiff, Cardiff, United Kingdom Pertemps Managed Solutions Full time

    Welsh Speaking Customer Support SpecialistJob Overview:We are looking for a passionate and committed Welsh Speaking Customer Support Specialist to join our Customer Management Team at Pertemps Managed Solutions. Your role will be pivotal in ensuring that our customers receive outstanding service and have a positive experience when interacting with our...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time £28,000

    Job Opportunity: Welsh Speaking Health and Social Care AssessorAbout the Role:We are seeking a highly skilled and experienced Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a Welsh Speaking Health and Social Care Assessor, you will be responsible for delivering training and assessment to learners within care...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time £28,000

    Job Opportunity: Welsh Speaking Health and Social Care AssessorAbout the Role:We are seeking a highly skilled and experienced Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a Welsh Speaking Health and Social Care Assessor, you will be responsible for delivering training and assessment to learners within care...


  • Cardiff, Cardiff, United Kingdom Smart Solutions Recruitment Full time

    Job DescriptionSmart Solutions Recruitment is working in partnership with an award-winning training provider to recruit a Welsh Speaking Assessor in Health and Social Care to join their business on a permanent contract.Job SummaryWe are seeking a highly skilled and experienced Welsh Speaking Assessor in Health and Social Care to deliver apprenticeship...


  • Cardiff, Cardiff, United Kingdom Smart Solutions Recruitment Full time

    Job DescriptionSmart Solutions Recruitment is working in partnership with an award-winning training provider to recruit a Welsh Speaking Assessor in Health and Social Care to join their business on a permanent contract.Job SummaryWe are seeking a highly skilled and experienced Welsh Speaking Assessor in Health and Social Care to deliver apprenticeship...


  • Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyA Not for Profit organisation based in central Cardiff. Your new roleWorking as a Welsh Speaking Administrator, you will be working in a small project team and providing general administrative support to the team, duties will includeAdministrative support - computer based filing, sending documents for translation into Welsh, updating...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time

    About the Role:We are seeking a highly skilled and experienced Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a key member of our team, you will be responsible for delivering training programs to learners, ensuring the highest standards of quality and excellence.Key Responsibilities:Delivery of training programs...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time

    About the Role:We are seeking a highly skilled and experienced Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a key member of our team, you will be responsible for delivering training programs to learners, ensuring the highest standards of quality and excellence.Key Responsibilities:Delivery of training programs...


  • Cardiff, Cardiff, United Kingdom Academics Full time

    We are seeking a highly skilled and dedicated Welsh-speaking Education Support Specialist to join our team at Academics. This is a full-time opportunity that requires strong experience in 1:1 support for a KS2 pupil with challenging behaviour.Key Responsibilities:Provide tailored 1:1 support to a KS2 pupil with challenging behaviour, utilizing your expertise...


  • Cardiff, Cardiff, United Kingdom Academics Full time

    We are seeking a highly skilled and dedicated Welsh-speaking Education Support Specialist to join our team at Academics. This is a full-time opportunity that requires strong experience in 1:1 support for a KS2 pupil with challenging behaviour.Key Responsibilities:Provide tailored 1:1 support to a KS2 pupil with challenging behaviour, utilizing your expertise...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time

    Job Opportunity at Focus Resourcing GroupWe are seeking a highly skilled and experienced Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a leading employee-owned company, we offer a fantastic benefits package and a superb working environment.About the RoleAs a Welsh Speaking Health and Social Care Assessor, you...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time

    About the Role:We are seeking a highly skilled Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a key member of our team, you will be responsible for delivering training and assessment to learners within care environments.Key Responsibilities:Deliver training and assessment to learners within care...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Group Full time

    About the Role:We are seeking a highly skilled Welsh Speaking Health and Social Care Assessor to join our team at Focus Resourcing Group. As a key member of our team, you will be responsible for delivering training and assessment to learners within care environments.Key Responsibilities:Deliver training and assessment to learners within care...

  • Welsh Speaking NQT

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Tradewind Recruitment Full time

    Are you a Welsh-speaking NQT looking to kickstart your teaching career? Look no further Tradewind Recruitment, an award-winning and highly recommended agency, is actively seeking passionate and dedicated NQTs across South Wales. We pride ourselves on offering above-market pay rates, starting at per day, and providing exceptional support to ensure your...


  • Cardiff, Cardiff, United Kingdom Academics Full time £52,179

    Welsh Speaking Primary Teacher, Key Stage 1 We invite you to submit your CV along with any additional required information by clicking on the application button below. Location: CardiffEmployment Type: Full Time & Long TermStart Date: ImmediateAre you passionate about nurturing the young minds of tomorrow?Are you fluent in Welsh?If your answer is...

  • Project Manager

    3 days ago


    Cardiff, Cardiff, United Kingdom Welsh Ambulance Services Full time

    About the RoleWe are seeking a highly skilled Project Manager to join our Transformation Support Office team at the Welsh Ambulance Services NHS Trust. This is an exciting opportunity to work on a range of projects that will drive forward the delivery of our long-term strategy, 'Delivering Excellence'.Main Responsibilities:Lead and manage projects to ensure...

  • Project Manager

    5 days ago


    Cardiff, Cardiff, United Kingdom Welsh Ambulance Services Full time

    About the RoleWe are seeking a highly skilled Project Manager to join our Transformation Support Office team at the Welsh Ambulance Services NHS Trust. This is an exciting opportunity to work on a range of projects that will drive forward the delivery of our long-term strategy, 'Delivering Excellence'.Main Responsibilities:Lead and manage projects to ensure...


  • Cardiff, Cardiff, United Kingdom Academics Full time £160 - £170

    Are you an experienced educator fluent in Welsh looking for a dynamic role in the education sector? We are currently on the lookout for a Welsh Speaking Supply Teacher to enhance our team.Below are the key details regarding this opportunity:Position: Welsh Speaking Supply TeacherLocation: Cardiff and surrounding areas (subject to transportation...


  • Cardiff, Cardiff, United Kingdom Hinduja Global Solutions Full time

    Career Opportunity Overview:Position: Welsh Speaking Contact Centre AdvisorLanguage Requirement: Proficient in WelshKey Responsibilities: Delivering exceptional first-line assistance via multiple communication platformsEmployment Type: Permanent Full-Time Role: 37.5 hours weeklyOperational Hours: Varying schedulesCompany Background:Hinduja Global Solutions...


  • Cardiff, Cardiff, United Kingdom Hinduja Global Solutions Full time

    Exciting Career Opportunity:Position: Welsh Speaking Contact Centre AdvisorLanguage Requirement: Fluent in WelshKey Responsibilities: Delivering first-rate assistance through multiple communication platformsEmployment Type: Permanent Full-Time Role: 37.5 hours weeklyOperational Hours: Varying schedulesAbout Hinduja Global Solutions:Hinduja Global Solutions...