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Client Service Manager
2 months ago
We are seeking a highly motivated and organized Client Service Executive to join our UK Client Service Team. As a key member of our Operations department, you will be responsible for delivering exceptional client service and ensuring high levels of client satisfaction.
Main Responsibilities- Deliver and manage excellent client service to maintain high levels of client satisfaction
- Update and deliver databases and reports to clients within agreed deadlines, coordinating with wider CIRCANA teams
- Perform quality control checks to ensure high quality and accuracy of client deliverables
- Build strong relationships with clients by engaging frequently and being their initial point of contact for all queries
- Build wider product and industry knowledge to support colleagues and deliver the best possible client service
- Network and engage with other CIRCANA teams to build strong client-focused relationships
- Inform and contribute to internal client solution review meetings
- Self-motivated and confident professional
- Strong team player with integrity
- Excellent organization and problem-solving skills
- Great communication and relationship-building skills
We are a dynamic and innovative company that values flexibility, autonomy, and continuous learning. Our team is passionate about delivering exceptional client service and building strong relationships with our clients. We offer a range of benefits, including agile working, state-of-the-art office facilities, and opportunities for growth and development.
