Current jobs related to Technical Support Specialist - Luton, Luton - Connect2Luton

  • Technical Installation Specialist

    7 days ago

    Luton, Luton, United Kingdom Rise Technical Recruitment Limited Full time

    Main Responsibilities:As an Installation Engineer with Rise Technical Recruitment Limited, you will be responsible for carrying out installations and maintenance tasks with a focus on electrical work. This role requires strong technical skills, attention to detail, and excellent communication skills to work with clients and colleagues alike.Key Features:•...

  • Technical Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom nGeneration Full time

    Job Title: Technical Support SpecialistJob Type: Full-Time, PermanentJob Description:We are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and installing and...

  • Technical Support Specialist

    3 weeks ago

    Luton, Luton, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client, a leading supplier of packaging and printing machinery, is seeking a skilled Technical Support Specialist to provide on-site and remote assistance to customers across the UK and Europe. The successful candidate will be responsible for maintaining and repairing a range of machinery at customer sites, ensuring optimal performance and efficiency.Key...

  • Senior Technical Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom Crimson Limited Full time

    Job Title: Senior Technical Support SpecialistJob Summary: Crimson Limited is seeking a highly skilled Senior Technical Support Specialist to join our team.Key Responsibilities:* Provide advanced technical support to diagnose and resolve complex IT incidents and issues* Manage fault reports and respond to IT support requests from end users* Coordinate with...

  • Technical Systems Support Specialist

    4 days ago

    Luton, Luton, United Kingdom Interface Recruitment UK Full time

    About the Role:Interface Recruitment UK is seeking a highly skilled Technical Systems Support Specialist to join our team. As a Technical Systems Support Specialist, you will be responsible for providing expert technical support to internal users across the UK. Your primary focus will be on Windows 10 laptop and Windows Server support, as well as setting up...

  • Aesthetic Technical Specialist

    2 weeks ago

    Luton, Luton, United Kingdom Rise Technical Recruitment Full time

    Field Service Engineer OpportunityAre you a skilled engineer looking to develop your expertise in servicing and repairing state-of-the-art equipment? We have an exciting opportunity for a Field Service Engineer to join our team at Rise Technical Recruitment.This varied role involves traveling to different sites, inspecting, testing, and repairing niche...

  • Technical Support Specialist

    3 days ago

    Luton, Luton, United Kingdom Leidos Full time

    Leidos is seeking a skilled Technical Support Specialist to join our team. Key Responsibilities:Key Responsibilities:Technical Support:Provide 2nd and 3rd line support for hardware, asset management, and remote access configuration.Maintain Windows and SQL Server environments.Configure and install APC UPS's.Maintain Linux systems.Collaboration:Work with...

  • Technical Support Specialist

    3 weeks ago

    Luton, Luton, United Kingdom Taylorollinson Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Taylorollinson. As a key member of our workshop, you will be responsible for the upkeep, calibration, and restoration of advanced instruments dispatched to our UK workshop.The ideal candidate will have experience in working with technological/analytical equipment and a...

  • Domestic Abuse Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom Victim Support Full time

    Job Title: Domestic Abuse Support SpecialistVictim Support is seeking a skilled Domestic Abuse Support Specialist to join our team. As a specialist in domestic abuse support, you will provide high-quality support and advocacy services to victims of domestic abuse.About the Role:We are looking for a dedicated individual to work with victims of domestic abuse...

  • Fire Protection Technical Support Specialist

    1 month ago

    Luton, Luton, United Kingdom Cento Full time

    Job Title: Fire Technical Support EngineerAt Cento, we are seeking a highly skilled Fire Technical Support Engineer to join our team. As a key member of our Technical Support team, you will play a crucial role in ensuring top-notch system and product support to our customers.Main Responsibilities:Stay up-to-date with new hardware and product releases to...

  • Fire Protection Technical Support Specialist

    1 month ago

    Luton, Luton, United Kingdom Cento Full time

    Job Title: Fire Technical Support EngineerAt Cento, we are seeking a highly skilled Fire Technical Support Engineer to join our team. As a key member of our Technical Support team, you will play a crucial role in ensuring top-notch system and product support to our customers.Main Responsibilities:Stay up-to-date with new hardware and product releases to...

  • Technical Integration Specialist

    2 weeks ago

    Luton, Luton, United Kingdom Epsilon Full time

    Job Title: Technical Integration SpecialistAbout the Role:Epsilon's Digital Media Solutions practice is seeking a Technical Integration Specialist to help marketers enhance the effectiveness of their complex digital marketing programs. As a Technical Integration Specialist, you will have the opportunity to tackle complex technical challenges, collaborating...

  • Technical Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom Ernest Gordon Recruitment Careers Full time

    Job Summary:We are seeking a skilled Junior Service Engineer to join our team at Ernest Gordon Recruitment Careers. As a Junior Service Engineer, you will be responsible for maintaining, calibrating, and repairing instruments, providing technical support via phone and email, managing cost estimates and service records, and handling support tickets to meet...

  • Technical Support Specialist

    3 weeks ago

    Luton, Luton, United Kingdom https:www.energyjobline.comsitemap Full time

    Key Responsibilities:• Provide technical support and maintenance services for HGV and bus fleets.• Collaborate with internal teams to ensure seamless operations and customer satisfaction.Benefits:• Generous holiday entitlement (pro rata on joining).• Opportunities for career growth and professional development.About Us:We are a leading provider of...

  • Technical Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom Post 2 Post Recruitment Ltd Full time

    Job Title: Field Service EngineerJob Summary: We are seeking a skilled Field Service Engineer to provide expert technical support and maintenance services to our clients garage equipment and vehicle workshops.Key Responsibilities:Troubleshooting and repairing a wide range of garage equipment, including vehicle lifts, wheel balancers, and tire...

  • IT Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom GBA5 EntServ UK Limited Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at GBA5 EntServ UK Limited. As an IT Support Specialist, you will be responsible for providing technical support to our clients, resolving IT issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical...

  • IT Support Specialist

    3 weeks ago

    Luton, Luton, United Kingdom GBA5 EntServ UK Limited Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at GBA5 EntServ UK Limited. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and ensuring the smooth operation of our IT systems.Key...

  • IT Support Specialist

    2 weeks ago

    Luton, Luton, United Kingdom GBA5 EntServ UK Limited Full time

    Job Title: IT Support SpecialistJob Description:We are seeking a highly skilled IT Support Specialist to join our team at GBA5 EntServ UK Limited. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and ensuring the smooth operation of our IT systems.Key...

  • ERP Support Specialist

    3 weeks ago

    Luton, Luton, United Kingdom Mentmore Full time £35,000

    ERP Support SpecialistAt Mentmore, we are seeking an experienced ERP Support Specialist to join our team. As an ERP Support Specialist, you will be responsible for providing technical support and assistance to our clients in relation to their ERP systems.Key Responsibilities: Provide technical support and assistance to clients in relation to their ERP...

  • Aviation Technical Specialist

    4 weeks ago

    Luton, Luton, United Kingdom TUI Full time

    About the RoleWe are seeking a highly skilled and experienced Aviation Technical Specialist to join our team at TUI. As a key member of our digital platform support team, you will be responsible for monitoring and reviewing the Aviatar digital platform for failure trends and aircraft system performance.Key ResponsibilitiesMonitor and review the Aviatar...

Technical Support Specialist

3 months ago

Luton, Luton, United Kingdom Connect2Luton Full time
Connect2Luton is pleased to announce an opportunity for a Technical Support Specialist on behalf of Luton Borough Council.

In this role, you will be responsible for addressing Incidents and Service Requests, including critical incidents, ensuring a smooth operational flow.

Your contributions will be vital in resolving issues and enhancing the knowledge base with effective solutions.


As part of your daily responsibilities, you will play a key role in the ongoing improvement of processes and systems within the organization.

The successful candidate will work collaboratively with the Service Desk Lead and Service Delivery teams to ensure the effective management of the Service Desk, addressing customer inquiries and requests with a professional demeanor.

You will be tasked with the triage and management of both Incidents and Service Requests received by the Service, significantly impacting the overall efficiency of daily operations.


Additionally, you will serve as a system administrator for the Council's IT Service Management tool, overseeing access control for approximately 3500 user accounts across various locations.

Key Responsibilities:


- Manage and prioritize all support calls and tickets from users within the IT Service Management tool.

- Utilize your skills to resolve assigned incidents before escalating to application or technical support.

- Administer categorized Service Requests related to user access, ensuring a comprehensive audit trail is maintained.

- Develop and sustain a detailed knowledge base, including technical documentation and self-help resources for end-users.

- Collaborate with other IT teams to ensure seamless IT service operations.

- Continuously identify opportunities for process enhancements and efficiency improvements within the IT Service Desk.

Qualifications:


- Proven experience in providing IT customer support in a dynamic service desk environment.

- Familiarity with enterprise-level computing, mobile devices, and supported Microsoft operating systems.

- Ability to manage Windows Active Directory file system security settings.

- Strong attention to detail and ability to meet deadlines with minimal supervision.

- Understanding of equal opportunities and its application in service delivery.

- ITIL v3 or v4 certification is preferred.


Working hours will be scheduled on a rota basis between 7am and 7pm, Monday to Friday.

About Us:


Connect2Luton, a partnership between Luton Borough Council and Kent County Council, is dedicated to providing a recruitment managed service for all temporary agency, contract, and interim roles within the Council.


Our local government heritage equips us with extensive knowledge and expertise in the public sector, with many of our team members having previously worked within the Council.


Connect2Luton is an equal opportunities Employment Agency and Business, encouraging applications from all qualified candidates.