IT Support Specialist
4 weeks ago
Job Title: IT Support Specialist
Job Description:
We are seeking a highly skilled IT Support Specialist to join our team at GBA5 EntServ UK Limited. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve IT issues in a timely and efficient manner
- Install, configure, and maintain IT systems and equipment
- Perform routine maintenance tasks to ensure system uptime and performance
- Collaborate with other teams to resolve complex IT issues
- Document and track IT issues and resolutions
Requirements:
- 3+ years of experience in IT support or a related field
- Excellent technical skills and knowledge of IT systems and equipment
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- ITIL certification a plus
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to the latest IT technologies and tools
How to Apply:
If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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