Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lidl GB.
Key Responsibilities:
- Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
- Efficiently manage incoming deliveries, ensuring accurate receipt and storage of stock.
- Contribute to maintaining a clean and organized store environment, including the bakery and non-food sections.
- Collaborate with colleagues to achieve sales targets and promote a positive shopping experience.
- Participate in visual merchandising and stock replenishment activities to maintain a visually appealing store.
Requirements:
- Prior experience in a retail or customer-facing role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- Ability to adapt to changing priorities and work in a dynamic team environment.
- Strong problem-solving skills and a customer-centric approach.
What We Offer:
- A competitive salary and benefits package, including holiday time and pension scheme.
- Opportunities for career development and advancement within the company.
- A fun and supportive work environment, with a focus on teamwork and customer satisfaction.
- Discounts on Lidl products and services.
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