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IT Support Specialist
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We are seeking a highly skilled and motivated IT Support Specialist to join our team at UTAC. As an IT Support Specialist, you will be responsible for providing technical support to end-users and computers in a large, complex, and busy environment.
Key Responsibilities:
- Provide technical support to end-users and computers in a large, complex, and busy environment.
- Manage asset recording and ensure desktops/laptops are patched to organisational standards and virus signatures are up to date.
- Assign more complex requests to the appropriate support group.
- Follow all defined IT policies and practices.
- Setup desktop computers and peripherals.
- Test network connections.
- Train end-users on usage of computer hardware and software.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Maintain computer peripheral devices (such as printers) and resolve associated problems.
- Oversee and update assigned support service requests.
- Migrate laptops and desktop computers to the currently supported operating system.
- Adhere to policies as per corporate manuals and directives.
Requirements:
- Microsoft certification or equivalent experience (minimum 2 years hands-on support).
- Experience with supporting Windows 7 to 11 a must. Experience with Windows Server is advantageous.
- Experience with Azure/Entra and Active Directory advantageous.
- Experience with Defender or Desktop Central would be advantageous.
- Experience in working in a ISO27001 environment advantageous.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to the latest technology and tools.
About UTAC:
UTAC is a market-leading international group in digital and sustainable mobility, customisable testing solutions, customisable testing systems, vehicle engineering, homologation, regulatory advice and expertise, certification, training, corporate events, and classic and sportscars festivals.
We provide services and systems to customers in various sectors, including mobility, transport, tyre, petrochemical, agriculture, and defence industries. UTAC operates test centres and laboratories in France, the UK, USA, Finland, Morocco, and Germany, with subsidiaries in China, Korea, and Japan.
We are proud to be an equal opportunities employer, valuing inclusion and supporting our people to be themselves and at their very best.
