Sales and Customer Service Representative

1 month ago

Swansea, City and County of Swansea, United Kingdom Amplifon Full time
Sales and Customer Service Advisor

We are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon in Swansea. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Manage the diary to optimize sales and service appointments, ensuring a perfect mix of new and existing customers.
  • Regularly review the clinic customer database to identify appointment opportunities and increase clinic performance.
  • Personalize welcome calls to maximize attendance and show appreciation for the benefits of this towards driving revenue.
  • Play an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible.
  • Manage relationships with existing and potential customers to offer appropriate promotions, appointments, and hearing solutions.
  • Ensure the store appearance meets Amplifon guidelines and standards, including visual merchandising, promotional campaigns, and general cleanliness.
  • Manage stock levels to ensure the right amount of products are available.
Requirements:
  • Total customer devotion, being a people champion to ensure the clinic is successful and customer needs are met.
  • Computer literacy, including basic knowledge of Outlook, Teams, OneDrive, and previous experience with internal databases or appointment booking systems.
  • Sales skills, with the ability to support audiologists in achieving sales targets.
  • A proactive mindset, with a willingness to be flexible, agile, and react positively to change.
  • Ability to develop strong working relationships with other HAAs, CCCs, and Support Office departments.
  • Self-motivated with the ability to work with minimal supervision and take ownership to solve problems.
  • Understanding of and commitment to the Amplifon vision and values.
  • Strong organizational skills, with the ability to plan and prioritize your own workload.

Amplifon offers development opportunities towards more senior roles within the company. If you are a customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

  • Sales and Customer Service Representative

    2 days ago

    Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    Sales and Customer Service Representative OpportunityWe are recruiting for sales and customer service representatives to join our team at SLS Recruitment. Our client is a well-established company that deals with all aspects of sales, customer service, and promotions campaigns.Key Responsibilities:Representing clients in a fun and well-established...

  • Sales and Customer Service Representative

    6 days ago

    Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    About the Role:SLS Recruitment is seeking a motivated and enthusiastic Sales and Customer Service Representative to join their team in Swansea. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to clients.Key Responsibilities:Provide excellent customer service and support to...

  • Sales and Customer Service Representative

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and...

  • Sales and Customer Service Representative

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and...

  • Sales and Customer Service Representative

    1 week ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Job Title: Sales and Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon.Key Responsibilities:Manage the diary to ensure a perfect mix of sales and service appointments for new and existing customers.Regularly review the clinic customer...

  • Sales and Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Amplifon: A Career of ExcellenceWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team in Swansea. As a key member of our high street branch, you will be responsible for managing the diary, making calls to customers, and providing exceptional service to our clients.Key Responsibilities:Manage the...

  • Sales and Customer Service Representative

    6 days ago

    Swansea, City and County of Swansea, United Kingdom Yours Clothing Limited Full time

    Role OverviewWe are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Yours Clothing Limited.Key ResponsibilitiesDeliver exceptional customer service and ensure a positive shopping experience for all customers.Optimise sales and individual customer purchases to achieve sales targets.Operate the till and...

  • Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom TSR Legal Full time

    Customer Service RepresentativeRole Overview: We are seeking a highly skilled Customer Service Representative to join our team in Swansea. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and delegates across the EMEA region. Key Responsibilities: - Customer Interaction: Serve as the first...

  • Customer Service Representative

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom SANS Institute Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the SANS Institute. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide first-class customer...

  • Sales Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    Sales and Customer Service OpportunityWe are seeking a Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for representing our clients in event environments, providing exceptional customer service, and generating new customer bases.Key...

  • Sales and Customer Service Representative

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Sales and Customer Service AdvisorWe are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon in Swansea. As a Sales and Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage the diary to optimize sales...

  • Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Sainsbury's Full time

    About the RoleWe're seeking a skilled and enthusiastic Customer Service Representative to join our team at Sainsbury's. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service, responding to...

  • Customer Service Representative

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Sales and Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Unlock Your Potential as a Sales and Customer Service AdvisorAmplifon is seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team in Swansea. As a key member of our high street branch, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage the...

  • Sales and Customer Service Representative

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Full time

    Unlock Your Potential as a Sales and Customer Service AdvisorAmplifon is seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team in Swansea. As a key member of our high street branch, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage the...