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Processing Administrator
2 months ago
We are seeking a highly organized and detail-oriented Processing Administrator to join our team at Fowler Welch. As a key member of our operations team, you will be responsible for processing orders from suppliers and internal depots, ensuring accurate and timely delivery to our customers.
Key Responsibilities- Process orders from suppliers and internal depots with a high level of accuracy.
- Liaise with the retail desk to ensure all orders have been received.
- Accurately scan POD paperwork and correct scan errors to ensure availability for customers.
- Deal with customer POD queries in accordance with set guidelines.
- Professionally liaise with FW depots, customers, supermarkets, and sub-contractors via telephone and email regarding POD/input queries.
- Sort and send internal and external post.
- Process stationery/uniform orders and printing supplies.
- Input/upload customer orders for Fowler Welch depots into the GTS system to a high level of accuracy.
- Identify incoming emails and manage email folders.
- Highlight any outstanding orders that have not been received to the relevant depots in a timely manner.
- Input PO numbers into GTS using various reports created from the WMS.
- Strong communication skills (written and verbal).
- Exceptional organizational, prioritizing skills & attention to detail.
- Initiative and the ability to work unsupervised.
- Effectively prioritize workload in order to meet set deadlines.
- Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word, and Excel.
- Customer service experience.
- Experience of working within a distribution/transport environment desirable.
Fowler Welch is a leading logistics and distribution company committed to providing exceptional service to our customers. We offer a range of benefits to our employees, including competitive holiday entitlement, pension scheme, life assurance, and wellness programs.
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