Technical Support Engineer

4 weeks ago


Bedford, Bedford, United Kingdom Siamo Recruitment Full time
Job Overview

We are seeking a skilled Aftercare Engineer to provide exceptional support to our clients.

Position Summary: As an Aftercare Engineer, you will serve as the primary technical resource for our international clientele, addressing inquiries and crafting comprehensive proposals. Your expertise in a manufacturing setting will be crucial as you navigate a fast-paced environment.

Key Responsibilities:

  • Deliver outstanding commercial and technical assistance to clients.
  • Recognize and pursue new business prospects, fostering enduring client relationships.
  • Oversee projects efficiently, ensuring seamless execution from inception to completion.
  • Utilize ERP and CRM systems to maintain streamlined processes.
  • Collaborate with the Head of Commercial to enhance sales for upgrades and additional services.

Qualifications:

  • A solid foundation in mechanical or electrical engineering.
  • Proficiency in interpreting technical drawings.
  • Strong command of Microsoft Office and familiarity with MRP/ERP systems.
  • Experience in an Aftercare setting is advantageous.

Benefits:

  • Competitive Compensation: A salary package that aligns with your expertise.
  • Incentives: Additional rewards for exceptional performance.
  • Work-Life Balance: Enjoy an early finish on Fridays, with a 37-hour workweek.
  • Generous Leave: 25 days of annual leave plus public holidays.
  • Life Assurance: Coverage at six times your annual salary.
  • Pension Plan: Contributions matched up to 5%.
  • Income Protection: Available after three years of service.
  • Financial Guidance: Access to an Independent Financial Adviser for future planning.

Thank you for considering this opportunity, advertised by Siamo Recruitment, acting as an employment agency.



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