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Heritage Centre Tour Leader
3 months ago
Are you passionate about sharing stories and creating unforgettable experiences? We are seeking enthusiastic individuals to become part of our dynamic team.
This role offers a unique opportunity to engage with visitors and convey the rich history of our venue. As a Heritage Centre Tour Leader, you will play a vital role in delivering exceptional customer service while guiding tours in a distinctive setting.
Key Responsibilities:
- Prepare the venue for tours, ensuring all informational materials are readily available.
- Conduct guided tours, highlighting significant historical elements and engaging visitors with captivating narratives.
- Respond to visitor inquiries, providing detailed information and assistance as needed.
- Facilitate tasting sessions and serve refreshments during tours.
- Assist with administrative tasks related to bookings and visitor management.
- Collaborate with team members to maintain a welcoming and organized environment.
What We Offer:
- Competitive compensation package.
- Access to company resources including technology to support your role.
- Discounts on food and accommodations at our managed establishments.
- Opportunities for professional development and growth.
- Comprehensive benefits including a pension plan and wellness resources.
- Generous leave policy, including holidays.
Ideal Candidate Profile:
- Proven experience in guiding tours or similar roles.
- Strong communication and interpersonal skills.
- A genuine interest in history and cultural heritage.
- Ability to work both independently and collaboratively.
- Background in hospitality or tourism is advantageous.
At Shepherd Neame, we value diversity and inclusion, and we are committed to creating a supportive work environment for all employees. If you believe you have the skills and passion for this role, we encourage you to explore this opportunity with us.
