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Housing Support Specialist
2 months ago
We are seeking a dedicated and compassionate Housing Support Worker to join our team at GreenSquareAccord. As a key member of our team, you will play a vital role in supporting victims of domestic abuse and their children in their journey towards independence.
Key Responsibilities- Provide support to service users in maintaining their tenancy, including explaining the Licence Agreement and House Rules, and assisting with housing benefit applications.
- Liaise with internal teams to arrange for void properties to be ready for re-let, and record void vacation and re-let information manually and electronically.
- Assist service users in completing homelessness applications, and collate evidence-based documentation to support their housing application.
- Manage rent accounts using GSA's rent IT system, and assist service users in reporting repairs.
- Excellent communication and interpersonal skills, with the ability to work effectively with victims of abuse and their children.
- Knowledge of domestic abuse and its impact on individuals and families.
- Ability to work collaboratively with external agencies, including police, social care, schools, and the court.
- Proficiency in using IT packages and databases to report and record information.
- Leadership and organizational skills, with the ability to chair meetings and take minutes.
GreenSquareAccord is a leading social housing and care provider in England, committed to building better lives for our customers. We offer a range of benefits, including annual holiday entitlement, a defined contribution pension scheme, and a confidential employee assistance programme.
We are proud to be an inclusive and diverse organization, and welcome applications from candidates from all backgrounds. If you are passionate about making a difference in the lives of others, and have the skills and experience to succeed in this role, we encourage you to apply.
