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Social Welfare Law Specialist
2 months ago
Citizens Advice Bury & Bolton is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client-focused and dynamic service with a track record of delivering high-quality advice.
Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting individuals and families, making tough choices between eating and heating.
The post holder will work as part of a well-established team, providing a reliable and effective money advice service across all advice channels and access points used by Citizens Advice Bury & Bolton.
Our Money Advice team supports clients to manage their finances, maximize income, and assess their best strategies and options to address debt issues long-term.
The postholder will have:
- Excellent interpersonal skills to engage with a range of clients and internal and external stakeholders of various levels.
- Excellent organizational skills with the ability to adapt, prioritize deadlines, and competing tasks in a fast-paced environment.
We value diversity, promote equality, and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian, and Minority Ethnic (BAME) communities, which are currently under-represented throughout Citizens Advice. We also welcome applications from LGB and Trans and non-binary candidates.
", "format": "Key Responsibilities:
- Provide a reliable and effective money advice service across all advice channels and access points.
- Support clients to manage their finances, maximize income, and assess their best strategies and options to address debt issues long-term.
Requirements:
- Excellent interpersonal skills to engage with a range of clients and internal and external stakeholders of various levels.
- Excellent organizational skills with the ability to adapt, prioritize deadlines, and competing tasks in a fast-paced environment.