Welfare Rights Officer

3 weeks ago


Bolton, Bolton, United Kingdom Bolton Council Full time
About the Role

We are seeking a skilled Welfare Rights Officer to join our team at Bolton Council. As a key member of our team, you will provide comprehensive and specialist welfare benefits casework, advocacy, and tribunal representation to claimants.

Working independently in a small and busy team, you will deliver benefits advice to help customers maximise their income. Your main focus will be representing customers at first-tier tribunals and taking appropriate cases to the Upper Tribunal.

About You

To be successful in this role, you will have a detailed knowledge of social security benefits and legislation. You will be able to work under pressure to juggle demands and priorities, keeping customers informed and records up to date.

You will enjoy helping vulnerable customers exercise their legal rights and entitlements. You will be confident and competent using IT applications to support your casework and possess a high standard of written and verbal communication.

About Us

Bolton Council is a welcoming organisation that wants to contribute to a place where people feel active, connected, and prosperous. We are passionate about improving the outcomes and experience of Bolton people.

We offer a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices, and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, and a range of employee wellbeing and support services.



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