Welfare Rights Officer

2 weeks ago

Bolton, Bolton, United Kingdom Bolton Council Full time

Role Overview

Bolton Council is seeking a Welfare Rights Officer to provide comprehensive welfare benefits casework, advocacy, and tribunal representation to claimants. The successful candidate will work independently in a small team, delivering benefits advice to help customers maximise their income.

Key Responsibilities

  • Represent customers at first-tier tribunals and take appropriate cases to the Upper Tribunal
  • Deliver benefits advice to help customers maximise their income
  • Work under pressure to juggle demands and priorities, keeping customers informed and records up to date

About the Team

The successful candidate will join a welcoming organisation that wants to contribute to a place where people feel active, connected, and prosperous. Bolton Council is passionate about improving the outcomes and experience of Bolton people.

What We Offer

  • A generous annual leave allowance
  • Flexible work opportunities
  • Access to a Pension Scheme
  • A range of employee wellbeing and support services

Our Values

Bolton Council values diversity and inclusion, and we are committed to improving the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel.

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