Coffee Shop Operations Manager

1 month ago

Eastleigh, Hampshire, United Kingdom Places Leisure Full time

Coffee Shop Operations Manager

At Places for People Group, we are a social enterprise dedicated to fostering community spirit. Our mission is to create environments where everyone can thrive, and at Places Leisure, we are committed to transforming lives by promoting active lifestyles and well-being.

We pride ourselves on being different. Our approach to our team mirrors our philosophy towards the communities we serve, ensuring that every member feels valued and supported. At Places for People, you are not just an employee; you are an integral part of our mission.

Role Overview

As the Operations Manager of our coffee shop, you will oversee all facets of the establishment, consistently striving for excellence in both service and team performance. Your responsibilities will include recruiting, training, and leading staff while setting a positive example. A passion for exceptional customer service and a love for quality coffee will be essential as you drive the success of your shop and contribute to the overall enhancement of our community.

In this managerial role, you will also manage the business's administrative functions, including sales goals, inventory control, cost management, and financial reporting. It is crucial to foster a professional yet enjoyable workplace atmosphere while upholding the highest standards of health and safety and cleanliness.

For further details, please refer to our job profile available on our website.

Candidate Profile

We seek an individual with a background in high-quality hospitality or retail, possessing a natural enthusiasm for leadership and the ability to inspire your team to achieve exceptional standards.

Employee Benefits

As a large and diverse organization, we offer a range of challenges and opportunities for growth.

To enhance your experience, we provide a comprehensive benefits package that includes:

  • Alignment with the Real Living Wage foundation
  • A bonus scheme available to all staff at 2%
  • Full Health & Fitness membership for you and a nominated adult, plus up to 4 juniors
  • Flexible working arrangements, including part-time and shift options
  • Opportunities to purchase additional annual leave
  • Access to ongoing personal development and training
  • Participation in our Company Pension scheme
  • Healthcare cashback plan – potential savings of up to £500 annually
  • Discounts of up to 50% on activities, center shop, and cafes
  • Additional perks including significant discounts and offers from various retailers and entertainment venues.

Being a business that operates seven days a week, with hours from dawn until dusk, Places Leisure offers flexible work patterns, including shift work, job sharing, and part-time roles. Over 80% of our team members work part-time.

Next Steps

If you believe you meet the qualifications and are ready to advance your career, please visit our careers site to learn more about the role, view the complete job description, and apply directly.

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