Store Operations Manager

21 hours ago


Eastleigh, Hampshire, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.

Key Responsibilities

  • Manage store operations, including stock management, visual merchandising, and store maintenance
  • Lead a team of colleagues, providing guidance, support, and coaching to ensure they have the skills and knowledge to deliver excellent customer service
  • Develop and implement plans to improve customer satisfaction, sales, and operational efficiency
  • Collaborate with other departments, such as HR and logistics, to ensure seamless store operations
  • Monitor and control store expenses, ensuring they are within budget
  • Identify and address any customer complaints or issues, providing a high level of customer satisfaction

What We Offer

As a Shift Leader at Tesco, you will have the opportunity to develop your skills and knowledge, working in a fast-paced and dynamic retail environment. You will receive comprehensive training and support to help you succeed in your role, as well as opportunities for career progression and professional development.

Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work effectively in a team. You will also need to be flexible and able to adapt to changing circumstances, with a strong focus on customer service and store operations.



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