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Coffee Shop Operations Manager

3 months ago


Eastleigh, Hampshire, United Kingdom Places Leisure Full time

Coffee Shop Operations Manager

At Places for People Group, we are a social enterprise dedicated to fostering vibrant communities. Our mission is to create environments where everyone can thrive, and at Places Leisure, we are committed to enhancing lives by promoting active lifestyles and well-being.

We pride ourselves on being a unique organization that values our team members just as much as the communities we serve. At Places for People, you are not just an employee; you are a vital part of our mission.

Role Overview

As the Operations Manager of our coffee shop, you will oversee all facets of the establishment, consistently striving for excellence in both service and team performance. Your responsibilities will include recruiting, training, and managing staff while setting a positive example. A passion for customer service and a love for exceptional coffee are essential, as is a commitment to advancing both your store and the community.

In this role, you will also manage the administrative aspects of the business, including sales objectives, inventory control, cost management, and financial reporting. It is crucial to foster a professional yet enjoyable work atmosphere while ensuring compliance with health and safety regulations and maintaining the highest cleanliness standards.

For further details, please refer to our job profile available on our website.

Candidate Profile

We seek an individual with a background in high-quality hospitality or retail, possessing a natural enthusiasm for developing and motivating their team to achieve exceptional standards.

Employee Benefits

As a large and ambitious organization, we offer a range of challenges and opportunities for growth.

We are committed to enhancing your experience with a comprehensive benefits package that includes:

  • Alignment with the Real Living Wage foundation
  • A 2% bonus scheme for all employees
  • Full Health & Fitness membership for you, a nominated adult, and up to four juniors
  • Flexible working arrangements, including part-time and shift work
  • Opportunities to purchase additional annual leave
  • Access to ongoing personal development and training
  • Participation in our Company Pension scheme
  • Healthcare cashback plan, offering savings of up to £500 per year
  • Discounts of up to 50% on activities, center shop, and cafes
  • Additional perks including significant discounts and offers from various retailers and entertainment venues.

As a business operating seven days a week, with hours from dawn until dusk, Places Leisure provides flexible working patterns, including shift work, job sharing, and part-time options. Over 80% of our team members work part-time.

Next Steps

If you meet the qualifications and are eager to advance your career, please visit our careers site to learn more about the role, read the complete job description, and apply directly.