Business Development Coordinator

2 days ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Johnsons Workwear Full time

Job Summary:

We are seeking a highly organized and detail-oriented Business Development Coordinator to join our team at Johnsons Workwear. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and ensuring a seamless onboarding experience for new clients.

Key Responsibilities:

  • Process new and renewal accounts within a specified timeframe, ensuring all paperwork is accurate and up-to-date.
  • Collate and distribute welcome packs to new clients, including all necessary documentation and information.
  • Liaise with our stockroom team to ensure timely delivery of orders and maintain accurate inventory levels.
  • Communicate with customers to provide updates on order progress and resolve any issues that may arise.
  • Manage and maintain our customer tracking system to ensure accurate and timely updates.
  • Work closely with our Customer Service Administrators to provide exceptional customer service and support during busy periods.
  • Perform other administrative tasks as required to support the smooth operation of our customer-facing team.

Benefits:

  • 37.5 hour week, Monday to Friday
  • Access to a company Share Save Scheme
  • Employee wellness program and referral scheme
  • Company pension
  • Life assurance
  • Access to an award-winning training academy dedicated to staff development

Requirements:

  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and accuracy
  • Ability to build strong relationships with customers and colleagues

What We Offer:

As a Business Development Coordinator at Johnsons Workwear, you will have the opportunity to work with a dynamic and growing company, develop your skills and knowledge, and contribute to the success of our customer-facing team.



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