Customer Experience Specialist
1 month ago
Opus Business Systems Ltd/T.A Telecom is seeking a skilled Customer Experience Specialist to join our Service Delivery Team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Provide first-line responses to customer service requests via telephone, email, web, and portal.
- Assist clients with technical issues and provide solutions to resolve their queries.
- Work collaboratively with internal teams to ensure seamless customer experience.
- Continuously improve customer satisfaction and loyalty through proactive communication and issue resolution.
About Opus Business Systems Ltd/T.A Telecom:
We are a leading Managed Service Provider recognized for our World Class service delivery. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our clients' businesses.
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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Customer Experience Specialist
1 month ago
Reigate, Surrey, United Kingdom Opus Business Systems LtdT.A Telecom Full timeOpus Business Systems Ltd/T.A Telecom is seeking a skilled Customer Experience Specialist to join our Service Delivery Team. As a key member of our team, you will be responsible for delivering exceptional customer service through various channels, including telephone, email, web, and portal. Your primary focus will be on first-line responses to customer...
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Customer Experience Specialist
1 month ago
Reigate, Surrey, United Kingdom Opus Business Systems LtdT.A Telecom Full timeOpus Business Systems Ltd/T.A Telecom is seeking a skilled Customer Experience Specialist to join our Service Delivery Team. As a key member of our team, you will be responsible for delivering exceptional customer service through various channels, including telephone, email, web, and portal. Your primary focus will be on first-line responses to customer...
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