Customer Experience Specialist

1 month ago


Reigate, Surrey, United Kingdom Opus Business Systems LtdT.A Telecom Full time
Customer Experience Specialist

Opus Business Systems Ltd/T.A Telecom is seeking a skilled Customer Experience Specialist to join our Service Delivery Team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide first-line responses to customer service requests via telephone, email, web, and portal.
  • Assist clients with technical issues and provide solutions to resolve their queries.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Continuously improve customer satisfaction and loyalty through proactive communication and issue resolution.

About Opus Business Systems Ltd/T.A Telecom:

We are a leading Managed Service Provider recognized for our World Class service delivery. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our clients' businesses.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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