Customer Experience Specialist

1 month ago


Reigate, Surrey, United Kingdom Opus Business Systems LtdT.A Telecom Full time

Opus Business Systems Ltd/T.A Telecom is seeking a skilled Customer Experience Specialist to join our Service Delivery Team. As a key member of our team, you will be responsible for delivering exceptional customer service through various channels, including telephone, email, web, and portal. Your primary focus will be on first-line responses to customer service requests, ensuring timely and effective resolution of issues. Additionally, you will be responsible for:

* Providing technical support and guidance to customers
* Resolving customer complaints and concerns
* Collaborating with internal teams to resolve complex issues

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. You will have the chance to work with a dynamic team and contribute to the success of our company. Apply now to take the first step in your career as a Customer Experience Specialist.



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