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Military Operations Area Supervisor

3 months ago


Dartford, Kent, United Kingdom Amazon UK Services Ltd. Full time
Job Overview

This position is tailored for individuals with military backgrounds who are keen on transitioning into the corporate sector. At Amazon UK Services Ltd., our dedicated military recruitment team is eager to discuss the diverse career paths available within our organization.

With a workforce comprising thousands of former military personnel, we are at the forefront of innovation and are committed to enhancing customer experiences. Operations serve as the core of Amazon's business model, ensuring that we efficiently fulfill and dispatch orders, thereby meeting customer expectations.

Key Responsibilities
  • Foster and maintain a culture prioritizing safety and employee wellbeing.
  • Evaluate and implement enhancements to sustain high standards of quality and productivity.
  • Manage initiatives aimed at optimizing processes and elevating service quality within your designated area.
  • Assess shift performance against established business objectives and implement strategies to enhance operational excellence.
  • Collaborate with senior management to standardize operational practices across shifts.
A Day in the Life

Your role will involve working on a shift basis at one of our operational sites, focusing on maximizing productivity. Your primary responsibility will be to cultivate a culture of safety while upholding quality and performance standards.

Your daily tasks will encompass a variety of activities, from routine team leadership and operational duties to process enhancements and large-scale contingency planning. Additionally, you will serve as a mentor and role model for new managers.

About Our Team

The Customer Fulfilment (CF) team is the foundation of Amazon's operations, having evolved from a small group of booksellers to a sophisticated global team managing over 1.5 million orders daily.

Our team plays a crucial role in expanding Amazon's reach into new markets and services. By leveraging cutting-edge technology, we continuously seek to enhance our product offerings, ensuring swift and cost-effective delivery.

Working within our Fulfilment Centres, which are integral to Amazon's dynamic operations network, we manage inventory and facilitate rapid deliveries around the clock. Our diverse workforce ensures that there are ample opportunities for individuals with various skill sets, whether they engage with physical products or analyze data to inform business decisions.

Basic Qualifications
  • A degree.
  • Experience in people management.
  • Proven ability to communicate effectively with a range of stakeholders, including peers and leadership.
  • Experience in utilizing data or anecdotal evidence to guide business decisions.
  • Proficiency in written and spoken English.
Preferred Qualifications

While not mandatory, the following qualifications are advantageous:

  • Experience with Lean, Six Sigma, and Kaizen methodologies.
  • Experience in augmented reality (AR) is a plus.
  • Background in logistics or related fields.
  • Familiarity with the MS Office suite (Word, Excel, Outlook) in a professional context.