Customer Service Representative

4 weeks ago


Berwick, Northumberland, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Berwick Upon Tweed store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they have a great shopping experience.
  • Take the initiative to make decisions that are right for our customers.
  • Work collaboratively with colleagues to create a positive and inclusive team environment.
  • Be responsible for handling products with care to maintain quality and ensure they reach customers in the best condition.
What We Offer
  • A competitive hourly rate starting from £12.02, increasing to £13.15 for stores within the M25.
  • A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.
  • Flexible working arrangements, including the ability to request flexible working from day one.
  • A range of benefits, including holiday pay, life cover, and an award-winning pension scheme.
  • Access to free wellbeing services and a range of resources to support your mind, body, and life.
Requirements
  • A passion for delivering great service and building strong relationships with customers.
  • The ability to work well within a team and communicate openly with colleagues.
  • A commitment to maintaining high standards of quality and customer satisfaction.

Please note that you must be over 18 to apply for this role.



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