Customer Service Representative

4 weeks ago


Berwick, Northumberland, United Kingdom Homebase Full time

About the Role:

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative at Homebase. As a key member of our retail team, you will play a vital role in ensuring our customers have a great experience and helping our stores to stay full, clean, and tidy.

Key Responsibilities:

  • Providing exceptional customer service to our customers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Working collaboratively with the team to achieve sales targets and maintain a high level of customer satisfaction.
  • Assisting with visual merchandising, stock management, and maintaining a clean and tidy store environment.

What We're Looking For:

We are looking for someone who is passionate about home and garden, has excellent communication skills, and is able to work effectively as part of a team. If you have experience in retail, that's great, but it's not essential. What's most important is that you have a positive attitude, a willingness to learn, and a commitment to delivering exceptional customer service.

Training and Development:

We offer comprehensive training and development opportunities to help you succeed in your role and achieve your career goals. Our training program includes on-the-job training, product knowledge, and customer service skills, as well as opportunities for career progression and professional development.



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