Account Director

2 months ago

London, Greater London, United Kingdom Born Social Full time

About the Role:

We are seeking a highly skilled and experienced Account Director to join our team at Born Social. As an Account Director, you will be responsible for leading our client relationships and developing strategies to drive business growth.

Key Responsibilities:

  • Account Leadership: Work closely with our teams to develop and implement effective strategies for our clients, ensuring that all account decisions are guided by a clear understanding of their needs and goals.
  • Account Development: Own the development of senior client relationships, identifying and communicating the value of our work to drive growth and retention.
  • Project Management: Communicate with stakeholders to ensure seamless delivery of projects, including mid and long-term business and marketing plans.
  • Commercial Management: Ensure accurate delivery of scope of work, including timely and high-quality deliverables, and lead on new resourcing requests.
  • New Business & Growth: Contribute to winning new business through pitches and proposals, and develop our industry profile in the US through thought leadership content and presentations.

Requirements:

  • 4+ years of experience in a Client Services role in an agency setting.
  • Proven track record of retaining, developing, and growing accounts.
  • Strong understanding of social first delivery, including strategy, creative, media, and management.
  • Experience in commercial running of account work and project management.
  • Passionate about improving client experience and relationship development.
  • Ideal experience working with global brands, preferably in FMCG.

About Born Social:

Born Social is a leading social media agency that helps businesses succeed in the digital landscape. We are passionate about delivering exceptional client experiences and driving business growth through innovative strategies and creative solutions.

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