Quality and Technical Support Specialist

3 days ago

Salisbury South West, United Kingdom Rise Technical Recruitment Limited Full time

Job Overview

Rise Technical Recruitment Limited is seeking a highly skilled Quality and Technical Support Assistant to join their team. As a Quality and Technical Support Assistant, you will play a crucial role in ensuring the quality of products and services, providing technical support to customers, and contributing to the growth and success of the company.

Key Responsibilities

  • Provide technical support to customers via phone, email, and in-person
  • Assist in the development and implementation of quality control processes
  • Collaborate with cross-functional teams to resolve technical issues
  • Contribute to the creation of technical documentation and training materials
  • Participate in continuous improvement initiatives to enhance product quality and customer satisfaction

Requirements

  • Bachelor's degree in a related field (e.g., engineering, computer science, or a related field)
  • 1-2 years of experience in a technical support or quality assurance role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and technical skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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