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Technical Support Specialist

2 months ago

Salisbury, Wiltshire, United Kingdom Rise Technical Recruitment Limited Full time

Job Summary:

Rise Technical Recruitment Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients globally. This is an excellent opportunity for a Quality Assurance Technician or Product Support Engineer to join a company that offers full training within the role and an exciting chance to learn industry knowledge.

Key Responsibilities:

  • Provide technical support to customers via phone and email.
  • Maintain accurate record keeping.
  • Troubleshoot network and customer issues.
  • Dispatch product parts when necessary.

Requirements:

  • Demonstrated knowledge of technical product support.
  • Experience in troubleshooting network issues.
  • Deliver excellent customer service.
  • High attention to detail when record-keeping.

About Us:

Rise Technical Recruitment Limited is a leading recruitment agency specializing in technical and engineering roles. We are committed to providing our clients with the best possible service and our candidates with the best possible opportunities.