Regional Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Regional Operations Manager to join our team at SSR Contract & Technical. As a key member of our operations team, you will be responsible for streamlining processes and procedures, and liaising with existing clients to quote for new and additional works.
Key Responsibilities:
- Manage the day-to-day operations of our West London integrator, ensuring seamless delivery of services to clients.
- Develop and implement process improvements to increase efficiency and productivity.
- Build and maintain strong relationships with existing clients, identifying opportunities for new business and upselling existing services.
- Collaborate with the sales team to develop and execute sales strategies, resulting in increased revenue growth.
- Provide expert advice and guidance to clients on system add-ons and small works, ensuring they receive the best possible solutions for their needs.
Requirements:
- Proven experience in operations management, with a strong background in installation and service operations.
- Excellent knowledge of Mentor (cash 4 Windows) and ability to quote for systems (CCTV, Access Control, Intruder) add-ons and small works.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
As a Regional Operations Manager at SSR Contract & Technical, you will have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and service excellence. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
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