Energy Settlements Specialist

1 month ago

London, Greater London, United Kingdom Gentrack Full time
About Gentrack

Gentrack is a leading software company that provides innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.

The Role

We are seeking a highly skilled Settlements Analyst to join our Assurance Team. As a Settlements Analyst, you will be responsible for identifying and resolving discrepancies on behalf of Gentrack customers, focused on the differences between the energy purchased and sold to their customers.

Key Responsibilities
  • Identification and correction of data errors in the Utilities industry.
  • Liaise with development teams and project managers to reach a resolution on queries.
  • Drive operational performance and identify areas of improvement for both the client and Assurance application.
  • Deliver professional, timely communications to ensure Gentrack customers are kept up to date in line with agreed timeframes.
  • Analytical thinking to decide the correct resolution required, to align energy purchased by our clients and energy sold to their customers.
Experience Required

We are looking for a highly skilled individual with:

  • Educated to degree level.
  • Ability to code in SQL is preferred.
  • Work experience in the Electricity and Gas retail industries is required.
  • Previous experience in a software environment is preferred.
  • Computer Literate with strong Excel and Word.
Desirable Traits

We are looking for a team player with:

  • Excellent analytical & problem-solving skills.
  • Ability to follow detailed written instructions.
  • Excellent attention to detail.
  • Ability to self-regulate and work independently.
  • Technically minded.
  • Strong verbal and written communication skills.
  • A passion for excellence and a commitment to be the best.
  • High levels of energy, sound judgement and determination to achieve with a sense of urgency.
  • Excellent relationship management and interpersonal skills.
  • An open-minded consultative approach.
  • Ability to give and receive positive and constructive feedback.
  • Ability to creatively solve problems.
Notable Benefits
  • Hybrid working
  • Flexible early finish on Fridays
  • Genefits discounts platform
  • Private health insurance

Gentrack is an equal opportunities employer and welcomes applications from all qualified candidates. Unfortunately, Visa sponsorship is not available at this time.

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