Bar Operations Manager

2 weeks ago


Roehampton and Putney Heath, United Kingdom Excelsis Technical Recruitment Full time

Job Summary:

Excelsis Technical Recruitment is seeking a highly skilled and experienced Bar Operations Manager to join our team at a prestigious club in South West London. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the club's bars and restaurant, ensuring exceptional customer service and maintaining high standards of quality and safety.

Key Responsibilities:

  • Operational Management: Manage the operation of the club's bars and restaurant, ensuring that agreed operational and service standards are maintained.
  • Liquor Stock Management: Manage the liquor stock, ordering, stock rotation, and monthly stock takes to ensure efficient inventory management.
  • Cellar Management: Liaise with breweries and suppliers to maintain the cellar, ensure equipment is up-to-date, and order gas for the draught system.
  • Team Management: Recruit, induct, and train the bar team to deliver exceptional customer service and maintain high standards of quality and safety.
  • Service Standards: Implement and manage processes to ensure the highest standards of service and care are provided to members and guests.
  • Cash Control and EPOS Management: Manage cash control and EPOS systems to ensure accurate financial reporting and efficient operations.
  • Offer Development: Develop and innovate offers to meet the needs and demands of the membership.
  • Health and Safety: Ensure the club meets Health and Safety and Food Safety Management requirements.

Requirements:

  • Management Experience: Varied experience at management level in similar high-profile, high-turnover sites.
  • Staff Management: Experience of managing all aspects of staff, including permanent, casual, and seasonal staff contracts.
  • Customer Care: Exceptional customer care skills, including respecting internal and external customers.
  • Qualifications: Intermediate food and hygiene qualifications and Level 3 food safety, with an in-depth knowledge of Health and Safety and hygiene.
  • Stock Control and EPOS: Understanding of stock control and EPOS systems.
  • Communication: Excellent communicator, both verbal and written, with the ability to deal with complaints and refer them to senior managers when necessary.
  • Leadership: Proven ability to motivate and manage a large team.

Benefits:

  • Overtime: Overtime paid at the rate of time and a half.
  • Meal Allowance: Meal allowance while on duty.
  • Uniform: Uniform provided.
  • Additional Leave: 2 additional life leave days per annum.
  • Referral Scheme: Referral scheme.
  • Pension: Generous company pension after a qualifying period.
  • Staff Fund: Staff Fund of £550 paid twice yearly after qualifying period.
  • Club Facilities: Use of club's sports facilities on working days following qualifying period.
  • Parking: Parking provided.
  • Death in Service: Death in Service of 4 x salary.
  • Ongoing Training: Ongoing training and development.
  • Career Pathway: Career pathway.


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