Administrative Support Specialist

6 hours ago


Romsey, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Team Administrator to join our team at Southern Health NHS Foundation Trust. As a key member of our Primary Care Network, you will play a vital role in supporting the delivery of high-quality healthcare services to our patients.

Key Responsibilities

  • Provide administrative support to the team, ensuring the confidentiality of patient records is maintained according to data protection and Caldicott guardianship guidelines.
  • Conduct administrator system audits for local Primary Care Mental Health Practitioners, Commissioners, and PCNs, and provide data as required.
  • Take and transcribe meeting minutes in an accurate and timely manner.
  • Receive and process referrals to the relevant clinician and EMIS/System One/RIO.
  • Update case notes on patient record EMIS/System One/RIO as required.
  • Extract data from Insights when required.
  • Type up reports incorporating graphics and tables as required.
  • Book appointments on the patient record system for clinics and individual consultations.
  • Answer telephone calls and relay any messages in a timely manner.

About Us

Southern Health NHS Foundation Trust is one of the largest NHS Foundation Trusts in the UK, specializing in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare to our patients, and we are seeking a dedicated and enthusiastic individual to join our team.

Requirements

  • GCSE in English and Maths level 4/C or above.
  • RSA II or equivalent.
  • Competence in a range of computer software.
  • Ability to establish and maintain good working relationships at all levels.
  • Ability to work and manage under pressure and to meet demanding deadlines.
  • Flexibility and adaptability to meet the changing needs of the service.


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