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People and Culture Director

2 months ago


Wembley, United Kingdom Perm Recruitment Ltd Full time
Job Title: People and Culture Manager

Perm Recruitment Ltd is seeking a highly skilled People and Culture Manager to join our team. As a key member of our Senior Leadership Team, you will be responsible for driving our business objectives and company values.

Key Responsibilities:
  • Manage a team of People and Culture professionals, including a People and Culture Generalist, ER Assistant, People Assistant, and Recruitment Assistant.
  • Develop and implement best-practice people policies and initiatives, using a pragmatic and commercial approach.
  • Build strong relationships with internal and external stakeholders, including senior leaders, managers, and employees.
  • Continuously review and improve the delivery of People processes, practices, policies, and procedures.
  • Manage the People Team department budget and drive the company's Diversity, Equity, and Inclusion strategy.
  • Ensure Operations are aware of the implications and effects of any proposed change, both in employment law and with respect to company People policies and procedures.
  • Support current and future business needs through the development, engagement, motivation, and preservation of our colleagues.
  • Nurture a positive working environment in line with our culture of diversity and inclusion.
  • Oversee and manage the recruitment and retention process.
  • Accountability for ensuring People compliance with SIA standards and keeping abreast of any changes or developments in legislation.
  • Advise, lead, and deliver on change programs, such as reorganizations, redundancies, restructures, and TUPE.
  • Lead/support on high-risk ER cases and ensure the People team is supporting the business with poor performance, misconduct, absence management, probation fails, SIA license renewals/revokes, etc.
  • Guide managers through relevant processes and procedures and attend/lead meetings with staff as appropriate.
  • Accountable for dealing/responding to ACAS EC claims, ET claims, negotiating and drafting settlement agreements or advising on other exit strategies.
  • Monitor and develop the annual performance appraisal process, working with managers, operations teams, and the Training Manager to ensure PDPs are mapped out, delivered, and sourcing appropriate support.
  • Support the business with developing our Training Strategy and succession planning and talent management.
  • Keep abreast of changes in employment legislation and advise as appropriate.
  • Guide and support People team members with their work and activities and their continued professional development.
  • Actively involved in our Tender process, attending presentations to showcase our people processes.
Requirements:
  • Excellent communication skills to engage prospective clients.
  • Experience in delivering presentations.
  • Possess excellent leadership and motivational skills to create a high-performing team.
  • Self-motivated and able to work on own initiative, often in challenging situations, as well as being a collaborative team player who will support colleagues.
  • Previous experience working in a senior People position, such as a HR Manager, People Partner/HRBP, Head of People.
  • CIPD qualified (level 5 or above) - desirable.
  • Strong employment legislation knowledge.
  • Experience of handling varied and complex ER casework.
  • Strong TUPE experience.
  • Recruitment experience.
  • Working in the services industry (security, cleaning, hospitality, front of house) - desirable.