IT Systems Analyst

7 days ago


Watford, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time
EPR System Support Analyst

We are seeking an experienced EPR System Support Analyst to join our ICT department at West Hertfordshire Teaching Hospitals NHS Trust.

The successful candidate will be responsible for providing technical support to our users, monitoring the IT service desk application for new incidents and requests, and maintaining the system configuration.

Key Responsibilities:

  1. Provide technical support to users via the IT Service Desk.
  2. Maintain the system configuration, including staff, locations, wards, and request lists.
  3. Provide data quality advice and ensure relevant access is provided.
  4. Work closely with third-party IT and application suppliers to escalate unresolved issues.

Requirements:

  • Good IT skills and experience in Cerner EPR support.
  • Ability to work flexibly and provide excellent customer service.
  • Understanding of data security and protection principles.

About Us:

West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, offering a range of flexible working options to support a good work-life balance.


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