Fire Protection Administrator
3 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Contracts Support Administrator to join our Service Division team at Hall & Kay Fire Engineering. As a key member of our team, you will provide administrative support to our clients, ensuring seamless communication and efficient contract management.
Key Responsibilities:
- Update and maintain accurate records of client contracts and portal information.
- Provide exceptional customer service, responding to queries and resolving issues in a timely manner.
- Raise job numbers for emergency call-outs and coordinate with the call-out team.
- Compile and update contract specifics, including stores, visits, asset register, and price.
- Contribute to financial performance by maintaining accurate records and providing data analysis.
- Ensure adherence to company policies and procedures.
Requirements:
- Proven experience in a similar role within the fire engineering/sprinkler industry.
- Proven experience in account management.
- Excellent PC skills, including intermediate-level proficiency in MS Packages (Word, Excel, and Outlook).
- Dedicated customer focus with a commitment to continuous quality improvement.
What We Offer:
- Competitive and negotiable salary based on experience.
- 25 days holiday plus bank holidays, with the option to buy and sell additional days.
- Contributory company pension scheme, life assurance, and funded health cash plan.
About Us:
Hall & Kay Fire Engineering delivers complex fire protection and security solutions to protect our clients' assets. As technical experts, we focus on the lifetime value of a project, designing, supplying, installing, testing, and maintaining fire detection and integrated security systems. With over 140 years of trading experience, we have built lasting relationships with respected companies in various industries and construction sectors.
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