Student Services: Support Coordinator

4 weeks ago


Manchester, United Kingdom The University of Manchester Full time

Become a vital part of a prestigious international business institution...

The University of Manchester is looking to recruit a dedicated and enthusiastic individual to enhance the Student Support & Guidance team within the MBA & Global Programmes Operations.

As the largest campus-based business and management school in the UK, we pride ourselves on delivering exceptional education to a diverse range of students, including undergraduates, postgraduates, and seasoned professionals. Our institution is recognized for its innovative approach to business education, shaped by the latest trends in the global marketplace.

Since the inception of our MBA programme in the 1960s, we have established a strong reputation, particularly with our Full-Time MBA, which emphasizes experiential learning, consultancy-driven projects, and a comprehensive global perspective. Our Global MBA has been successfully offered internationally since 1992 through our extensive network.

This position is crucial in enhancing the overall student experience across all programmes, ensuring that we provide outstanding support and a world-class educational journey.

The Student Support & Guidance Coordinator will play a key role in managing and executing student support initiatives for the MBA & Global Programmes, working within the Student Services sector of the MBA & Global Operations Team.

Responsibilities will include:

  • Serving as the primary point of contact for students, fostering strong relationships.
  • Overseeing administrative functions and facilitating programme-related activities.
  • Delivering exceptional customer service and support.

Candidates should possess a relevant degree or equivalent professional experience, along with substantial experience in programme administration within higher education. A background in customer service and a commitment to excellence in student support are essential.

Key competencies for this role include the ability to lead and inspire a team, as well as effective communication skills to collaborate with various stakeholders across the MBA & Global programmes and the broader Business School.



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