Accident Claims Specialist

4 weeks ago


Ipswich, Suffolk, United Kingdom Pertemps Cambridge Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Accident Executive. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.

Key Responsibilities
  • Manage incoming post and respond to client queries in a timely and professional manner.
  • Handle high volumes of telephone calls and emails, ensuring that all correspondence is dealt with efficiently and effectively.
  • Assist with the preparation of documents and evidence, and make judgements and decisions relating to liability.
  • Liaise with clients and third parties to progress matters effectively and efficiently.
  • Deal with client queries and complaints in a professional and competent manner.
Requirements
  • 3 A levels or equivalent, or a Law degree/qualification or relevant experience within a legal or law environment.
  • Good organizational skills, with the ability to prioritize work and manage time effectively.
  • Strong keyboard skills and accurate data entry.
  • Excellent communication and interpersonal skills, with the ability to work with honesty and integrity.
  • Ability to display empathy to clients and maintain confidentiality.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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